Shipping companies should be aware that it is not only salary levels that determine which employer a seafarer selects – fringe benefits are playing an important role in attracting and keeping senior staff, a crew survey has revealed.
Access to the internet (both free or paid) tops the list of must-haves for today’s seafarers, while other attractive benefits are medical insurance, pensions and paid certification.
The Seafarers’ Employment Condition Survey 2019 was conducted by Danica, a Hamburg-based crewing specialist which provides largely Eastern European officers to the global shipping industry.
Almost 10,000 seafarers took part in the survey, conducted between May and September this year. The majority of respondents were senior officers and more than 50% had 24 months or more experience in their current rank.
The survey also demonstrated that crew vote with their feet – if they find a better offer they are more than willing to move companies. However, despite this workplace fluidity, the survey showed that the majority of seafarers were happy to recommend their most recent company as an employer.
Announcing the findings during this week’s Crew Connect Global event in Manila, Danica Managing Director, Henrik Jensen, said: “It is our experience that access to the internet is a very important parameter when seafarers are selecting an employer.
“Our survey shows that 80% of the seafarers who do not have internet access today would move jobs in order to get it. This is a huge warning to those shipping companies who do not offer crew internet access onboard their vessels,” he said.
Explaining his reasons for conducting the survey, which was open to Danica’s database of more than 37,000 crew members in Eastern Europe, he said: “In Danica we wanted to better understand the actual conditions Russian and Ukrainian seafarers are employed under, as well as how they act in the employment market. We were keen to hear from all seafarers, not just those placed in their positions by Danica – so our results are representative of the whole of the Eastern European crew market.”
The responses provide interesting reading. The survey found that:
• Close to 50% of the crew members responding have free access to the internet
• 19% of the seafarers (mainly senior officers) get the costs for the renewal of their national licenses paid
• 15% have medical insurance as a part of their remuneration package
• Most seafarers (55%) have worked for two or more companies over the past three years
• However, 45% have had only one employer in the past three years
• 73% of them would recommend a friend to join the company they last worked for
• 74% would change jobs for a higher salary
• Joining a younger vessel and having a shorter contract period are equally important (47% - 45%)
• 32% would change jobs to get access to the internet
• Medical insurance and pension are also important parameters.
Mr Jensen said: “The high percentage of seafarers willing to recommend their employer is a much higher number compared to engagement statistics for office workers in Germany, for example. In general the seafarers are happy with their employer, which highlights the fact that there are other factors at the heart of their reasons for changing employer so frequently.
Reinforcing the benefits of employing a crewing agency to source and place seafarers, the survey showed that 55% of Danica’s database of seafarers has not encountered serious workplace concerns. However, poor treatment does still happen and, among the wider number of respondents (many of whom have not been placed by Danica) the survey found:
• 15% experienced they were not paid on time
• 14% faced violation of rest hours rules
• 12% felt they had stress
• 11% were not relieved on time
• 9% faced shortage of food or drinking water
• 5% had to pay a commission to get employment
• 5% worked under unsafe conditions
Mr Jensen commented: “This is unacceptable and it is not surprising that some seafarers are job jumpers.”
Training, both at sea and on shore, is largely welcomed by seafarers. The survey showed that:
• 52% of the seafarers received training provided by their company when they were at home
• 55% of seafarers have attended a company seminar
• 59% of the seafarers who received training found it very or extremely useful
Mr Jensen observed: “This onshore training and seminar provision means that about 25% of these seafarers have met directly with their company staff during their home period. This is a positive move and one we would encourage to boost retention, industry standards and crew morale.”
For further information or to discuss the survey findings please contact Henrik Jensen, tel: +49 40 2109 190 32 email: email@example.com or meet with Henrik during Crew Connect Global in Manila this week.
Crew management specialist Danica Crewing Services is pleased to announce it has taken on the crew management of a further newbuilding Ultramax Port Kyushu for Lisbon-headquartered Portline Bulk International.
The 62,550 dwt Port Kyushu, on her maiden voyage from Japan to Canada, was delivered by Oshima Shipbuilding Company, Japan, on 16th of May. The Liberian-flagged bulk carrier brings Danica’s fleet of crew managed vessels to 25.
Delivery of the Port Kyushu follows the entering into management of the Port Imabari which was delivered in January.
Henrik Jensen, Danica Managing Director, said: “With the addition of the Port Kyushu into our crew managed service, our fleet of managed vessels continues to grow in line with our strategy. We provide hands-on crew management and deliver a personalised service designed for each of our clients’ individual needs. We would like to thank the owners for the trust they have shown in us and we appreciate the excellent cooperation shown by teams in both companies which helped ensure this vessel sailed smoothly into our crew management service.”
Mr Jensen added: “We wish the Master, officers and crew of the Port Kyushu safe sailings and good winds.”
Crew management specialist Danica is pleased to announce it has been entrusted with the crew management of newbuilding ultramax Port Imabari for Lisbon headquartered Portline Bulk International.
Delivered in January, the 63,500 DWT Port Imabari, equipped with four 30.5 tonnes (SWL) grab cranes, was built at Japan’s Imabari Shipyard. The Marshall Islands-flagged bulk carrier brings Danica’s fleet of crew managed vessels to 23.
Henrik Jensen, Danica Managing Director, said: “We thank the owners for the trust they have shown in us and we appreciate the good cooperation shown by teams in both companies which helped ensure this vessel sailed smoothly into our crew management service.”
The vessel made her maiden voyage from Japan to Vancouver, Canada and crew members sent a photograph to Danica of a snowman they made on deck during the inaugural trip. Mr Jensen added: “We wish the Master, officers and crew of the Port Imabari safe sailings and good winds.”
Danica now offers a Visa card solution for crew joining vessels through Danica.
Our new service does not only reduce bank charges for owners but also risks and expenses connected to maintain a Master’s cashbox onboard.
The seafarer gets a Visa card which of course can be used as any other Visa cards for payments and to draw cash from ATMs around the world.
The seafarer can option to have a part or all his allotment (as per owners’ policy) transferred to the bank account connected to the card. The bank account is in a bank in the USA.
Through a very user friendly App the seafarer can then administrate his allotment himself, make online payments or transfer to any bank account as well and have cash delivered through the services of Western Union.
Using Danica’s Visa Card system you save bank charges as you only will have to make one bulk payments per month for the allotments and cash-advances onboard are eliminated as the crew can use the Visa Card around the world.
Please contact Henrik Jensen (firstname.lastname@example.org) for more information
In July 2018 Danica passed annual audit by Bureau Veritas. The MLC
compliance certificate was successfully renewed for another 3 years and
now is valid till July 18th, 2021.
Danica was one of the first manning agencies in Ukraine who was certified
for MLC compliance back in 2013.
Today Danica in Odessa, Ukraine is celebrating our five-year anniversary under the Danica flag, but the roots of the office actually go back to 2009.
The business concept of Danica back then was – and still is today - to provide high quality crewing services to demanding shipping companies by connecting shipping companies with highly competent seafarers who all have passed a rigid screening.
The concept has proven to be right: In the past five years Danica has deployed 10,935 seafarers on 499 vessels with 44 owners. 29,216 seafarers have registered their application with Danica. 9,210 seafarers were in our office for screening and 3,919 passed as they fulfilled our strict requirements.
The team in the office in Odessa today counts 33 members and in addition to the traditional manning agency services we offer a range of value added services including payroll, training, planning, crew logistic, consulting and accounting.
In 2015 Danica expanded with an office in Saint Petersburg, Russia, and in 2016 we established offices Vladivostok and Nakhodka in Russia.
In 2017 Danica Training Services was established to ensure homogeneous high-quality training of seafarers across the locations where we have offices.
Danica Hospitality People – our newest branch - has started operating this week to cover an increasing demand of service personnel for cruise vessels and ferries.
We take this opportunity to send a warm thank you for the support we have received from our clients, seafarers and partners. We are looking forward to continue working with you for the benefits of all of us.
The Danica Team
We are pleased to share the news that a full crew from Danica took over
the chemical tanker MV Nore on behalf of her new owners CANSHIP UGLAND.
The vessel is 3,569, dtw and flying the Malta flag. MV NORE started its first
voyage from Turkey with 11 members of Danica crew along with owners
representative and currently heading to Halifax in Canada.
We wish both the crew and the ship fair wind and good luck!
New Year and Christmas with Danica has become our good tradition! The New Year holiday is a magic time for all of us and especially for kids. This year Danica has brought some magic and joy to the families of our crew. It was a great privilege and pleasure to arrange the New Year celebration and Christmas festivities where all the children received lovely sweet gifts. Everybody enjoyed Christmas magic spirit and holiday event organized by our Owners and Management, our Partners (Sirius Ship Management, FRS, Forest Wave Navigation, Eagle Ship Management) and friendly Danica Team! Till next year, Dear Santa!
Ice-breaking type LNG carrier VLADIMIR RUSANOV, DSME Hull 2424, the fifth ship of the fifteen LNGC being built by DSME to serve Yamal LNG project and jointly owned by MOL and CSLNG was named yesterday at DSME Okpo shipyard in South Korea. Two junior officers have joined Vladimir Rusanov from Danica Crewing Services.
The Vladimir Rusanov and its sister ships will have independent ice-breaking capabilities enabling them to sail in seas with ice up to 2.1m thick. The vessels will transport LNG from the Yamal LNG plant at Sabetta on Russia's Yamal Peninsula to worldwide LNG markets throughout the year. They will also be able to sail on the Arctic Sea Route to transport LNG to East Asia via the Bering Strait during the summer months. They are expected to make major contributions from various aspects such as improvement of LNG transport efficiency, establishment of a new transport route, and further reduction of CO2 emissions by shortening sailing distances.
We are pleased to announce the launching of Danica Training Services - a new high-quality maritime training service across Eastern Europe.
Founder and CEO of Danica Group Henrik Jensen says:
“We have founded Danica Training Services as a respond to shipping companies’ demand for high-quality training of their seafarers.
Danica Training Services offers high-quality training courses at major seafarer hubs in Eastern Europe (Odessa in Ukraine and Saint Petersburg in Russia). Our training courses are of course open for all seafarers – not only to seafarers recruited through Danica.
Our courses are designed to empower seamen to successfully fulfill their duties onboard ship, thus ensuring the safe, efficient and cost-effective operations of the ship owner’s assets.
To be a successful officer today equally important to hard technical knowledge and skills are soft competencies such as leadership, behavior and safety culture management. Danica offers value adding courses which give the participants a platform of modern man-management tools including self-assessment.
To fulfill the need for leadership training we have developed a set of courses in modern onboard leadership where the participants through action learning, self-assessment tests and other leadership training scenarios will explore leadership roles as a coach, communicator and team member.
Course syllabi for all our courses are homogenous across all our training center locations, which will ensure that participants obtain the same competencies regardless of which center they attend.
We also offer client specific courses, such as extensive pre-employment/pre-joining courses based on your existing material or we can develop courses meeting your specific needs.”
Please visit www.danica-training.com for more information
In January 2017 Danica launched a feature where seafarers who have registered their application with us can log-in and keep their data updated. This includes personal data and sea service records.
Since January and until today 11099 of the about 27000 seafarers in Danica’s database have used the new system to update or confirm the validity of the data in their application. When we include the number of seafarers who applied or which application was updated manually by office within the past 12 months then in total about 15,000 applications in our files have an age than one year.
The high number of updated applications in combination with our efficient and advanced search tools enables Danica to fast introduce the suitable candidates for any vacancy.
This is a big yearly event in crewing business taking place in Odessa – the largest seafarer hub in Europe with a lot of participants from the industry – local as well as from abroad.
The presentation of Danica was very received by the audience and raised a lot of interest to learn more about Danica’s advanced screening processes.
Our company increased the efficiency of presence at the Forum, extended business relations and offered our services to the highest level professionals.
Eastern Russia is the base for many seafarers and having high level maritime education facilities. Although we have many applications from the region Danica has until now not been able to reach out to the seafarers. The reason for this is we require all seafarers to physically attend screening, pre-employment and pre-joining briefings and trainings in our offices.
To enable us to recruit from the region Danica has opened two new offices in Vladivostok and Nakhodka.
The offices are partnership with a well-established and well-reputated local manning office – Sea Agency – which we have known for many years. By joining forces Danica will get access to large number of seafarers living in Eastern Russia.
All office staff in the new offices has for the past months undergo an extensive training in our recruitment and operational procedures ensuring that the same high standards are following seamless in the new offices as in our old offices.
Vladivostok airport serves both cities with many daily connections to major airports like: Seoul, Tokyo, Hong Kong, Singapore, Moscow, Shanghai, Dubai etc. make it easy to arrange crew changes for seafarers from the region.
All our clients will continue to have one single contact point in Danica who coordinates between all our offices and communicate with the client to find the best seafarers.
Danica Crewing Services continued to grow through 2016 and we now connect more than 1100 highly competent seafarers with first class shipping companies around the Globe. The success confirms the strength in our concept: Robust screening of all seafarers new to us and always act in the interest of our clients and at the same time be fair to the seafarers. Both ship owners and seafarers value of services.
In addition to our manning agency services our back-office and value added services are also highly appreciated by our clients and through 2016 more owners started using our payroll, training and competence management services as well as our crew logistic services. Our back-office services give our clients savings and at the same time their in-house crewing team can concentrate on the overall matters like crew planning and HR-management.
The New Year holiday is a joyful and cheerful time for all of us and especially for children. This year Danica has brought a little fun and gladness to the families of our crew. It was an honor and pleasure for us to organize the greatest New Year and Christmas celebrations for children where all have enjoyed the magic fairy tale and show and have received nice sweet presents.
We hope it will be our good tradition to get the owners - crew - Danica together to spend time with our friendly team and enjoy holiday spirit every year.
Danica was one of the first manning agencies in Ukraine who was certified for MLC compliance back in 2013.In July 2016 Danica was audited by Bureau Veritas and the MLC compliance certificate was renewed.
However, Danica is not only certified for MLC compliance. We are also following Bureau Veritas extensive ISO-9000 based standard for approval of manning agencies and audited and certified according by Bureau Veritas.
Danica is approved by GL and fulfils requirements of the Standard for the Approval of Recruitment and Placement Service Providers. Thus to prove the MLC Certificate we have to pass Annual Surveillance audit.
Danica staff are fully aware of the responsibilities and passed it successfully. The goal of this audit was to ensure that all the procedures are strictly followed by all Danica employees.
The Certificate is valid until 1st of August 2016, provided that annual maintenance of this Approval Certificate is maintained and confirmed by Germaischer Lloyd according to Section C 6.2. of Germanischer Lloyd’s “Standard for the Approval of Seafarer Recruitment and Placement Service Providers”.
The International Forum on Seafarers’ “Education, Training & Crewing” took place in Odessa from 23th to 24th of April, 2014.
This is a big yearly event in crewing business taking place in Odessa – the largest seafarer hub in Europe with a lot of participants from the industry – local as well as from abroad.
Danica’s founder and CEO Henrik Jensen was a speaker at the conference and made a presentation about how Danica is using modern HR-tools in the screening and selection process. The presentation was very received by the audience and raised a lot of interest to learn more about Danica’s advanced screening processes.
The conference will take place again in April 2015 and gives an excellent opportunity to visit Odessa meet other colleagues from the industry. You will of course also be welcome to visit our offices.
Danica is now accredited by Germanischer Lloyds for being in compliance with Germanischer Lloyd’s Standard for the Approval of Recruitment and Placement Service Providers. The standard is a comprehensive ISO9000-like set of requirements to how a manning agency should operate and handle relations to clients, seafarers as well as operational and recruitment processes in order to achieve excellence in manning agency services. Following the standard also includes MLC 2006 compliance, and consequently Danica Crewing Services is also certified by Germanischer Lloyd for being in compliance with MLC 2006.
Capt. Henrik Jensen, owner of Danica Maritime Group says: “The certification by Germanischer Lloyd of the Danica Crewing Services is a milestone in the company’s history, and confirms our commitment to supply services of highest standards, and always represent the shipowners and managers in a proper way and at the same time being a fair link to the seafarer employed through us.”
The certification also closes the gab caused by Ukraine not being a party to the MLC, and Danica Crewing Services are fully able to supply crew to any flag also after the 20th of August, the day when the MLC comes into force.
Today Danica was accepted by the Liberian Registry of Shipping as Recruitment and Placement Provider Service under the MLC and Danica can continue to supply crew for vessels under Liberian flag after the 20th of August, when the Maritime Labour Convention comes into force.
Recruitment and Placement Provider Service is the term used in the Maritime Labour Convention (MLC) and in general covers the same as the well-known industry terms such as manning agency or crewing agency.
Danica Crewing Services has today been certified by Croatian Registry of Shipping as being in compliance with the provisions of the Maritime Labour Convention 2006 (in short MLC) which comes into force on the 20th of August.
The certificate has been issued based on Croatian Registry of Shipping’s two days audit of Danica in order to verify compliance.
It is known by all shipping companies: The shortage of competent crew always worsen in the summer months. However, although we admit it is difficult and hard work, Danica’s recruitment team was able to provide our clients with as many as 63 new recruited officers, mainly senior officers, in the month of June, and we were able to cover all needs of our existing clients as well as the new clients who came to us as their current manning agencies were not able to perform.
Despite the high intake of officers, we do of course not compromise with our high standards of screening the competence of each and every seafarer in order to ensure that the candidates introduced fulfils the requirements of our principals.
The reason for Danica being successfully in providing the many new officers is a combination of our very good reputation amongst Ukrainian seafarers as being a fair manning agency only providing employment with first-class owners, a large number of applications in our files, and our continuous advertisement efforts – and of course a well-organised, competent and committed team of recruitment professionals.
Danica supplies more than 400 seafarers, mainly officers, to a wide portfolio of vessels including container vessels, bulk carriers, chemical, product and crude oil tankers as well as multi-purpose and heavy lift vessels, car carriers and bunker vessels. We also supply specialised crew to offshore vessels.
International Day of the Seafarer is celebrated for the third time this year and we take this opportunity to honour all the seafarers on board the vessels in our management and, in general, all the seafarers that plough the waters of the world’s ocean these days. We, whose everyday lives ashore depend so much on everything the seafarers do at sea, would like to thank them for their service, hard work, dedication and the sacrifices that they make to ensure that the ships sail safely, the goods and cargoes are timely delivered and the maritime industry prospers.
In order to accommodate new office staff employed to cope with the expanding business of Danica Crewing Services, our office spaces have been expanded to the double size and also complete renovated. We are still at the same address Lyustdorfskaya Doroga, 172/1 in Odessa.
The crew onboard now counts more than 200 seamen, mainly senior officers on container vessels, bulk carriers, chemical, product and crude oil tankers.
The International Forum on Seafarers’ Education, Training and Crewing held their first conference in Odessa on April 24th to 25th in Odessa.
The conference discussed topics including training, crewing, and competence development as well as the consequences of the Ukraine will not be a party to the MLC 2006 convention coming into force in August this year.
The conference was attended by a wide number of senior Marine-HR professionals from around the world, and Henrik Jensen, Owner of the Danica Maritime Group of companies, also participated in the conference.
Danica Crewing Services takeover of the office of Nordic Hamburg Shipmanagement Ltd was completed today, and Danica will now be handling the crewing of Nordic Hamburg’s vessels in the Ukraine. Nordic Hamburg Shipmanagement will in the future continue to have a close contact to their crew, as all crewing matters for Nordic Hamburg Shipmanagement will be handled by a separate section in as an implant office for Nordic Hamburg Shipmanagement. Danica will also host a back office of technical and marine superintendents servicing Nordic’s head office in Hamburg.
We have also today launched our new homepage.
Crew management specialist Danica Crewing Services is pleased to announce it has taken on the crew management of a further two bulk carrier vessels: the Four Emerald and the Four Diamond.
The 33,392 dwt Four Emerald, built 2012, and the 34,059 dwt Four Diamond, built 2011, both sail under the Maltese flag.
Crew management of the vessels will be conducted in partnership with Sea World Management, a boutique style ship manager based in Monaco, which will deliver the technical management while Danica will be responsible for the crew management.
These two vessels bring Danica’s total number of vessels under crew management to 27. In total (including manning agency services) Danica now deploys more than 1,400 crew on more than 150 vessels through its five manning offices in Ukraine and Russia.
Henrik Jensen, Danica Managing Director, said: “We are excited about these two new vessels and the trust shown in Danica. We are looking forward to combining Danica’s hands-on approach with the competent and professional services of Sea World Management. Together we have designed a competitive crew service package which more than meets the owners’ individual needs.
“We have a number of new vessels in the pipeline which we believe is testimony to the value owners and ship operators place on the professionalism of our eastern European officers.”
Mr Jensen added: “We wish the Master, officers and crew of the Four Emerald and Four Diamond safe sailings and good winds.”